Artificial Intelligence

Chatbot UX: 6 Ways to Keep Customers Engaged

When it comes to automating customer interactions, user experience is everything. By now, we’ve learned well that chatbots wield the power to radically bridge businesses and consumers through scalable conversations. Instead of the one-way efforts of traditional marketing, the limited bandwidth and knowledge of a salesperson, and the time-consuming process of standing in for your …

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6 Ways to Securely Implement your AI-based Chatbot

Critical security measures that work toward the safe deployment of your chatbot. Inbenta has extensive experience deploying intelligent, conversational chatbots throughout large enterprises. Over the years, we’ve learned a lot about cybersecurity measures, what to prepare for, and what to guard against. After a more recent in-depth review, we’ve outlined the following best practices for …

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5 Ways to Use Chatbots for Internal Employees

In addition to handling customer requests, chatbots deliver incredible business value by streamlining the workflows of internal employees.   Chatbots are a time-saving resource for internal employees whose energy is better spent on meaningful work and productivity. Internal chatbots have the potential to boost accessibility, efficiency, and employee satisfaction in your workplace. Chatbots are easy …

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How Watson text-to-speech AI helped an author bring his book’s main character to life

June 30, 2018 | Written by: Walter D. Rouzer Categorized: Watson APIs Share this post: It’s been said that a picture is worth a thousand words. Great tonality, clarity, diction and enunciation of spoken words can go a long way in creating the best and most memorable pictures. Artificial Intelligence has progressed to the point …

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